Have you ever tried to learn about a complex process necessary for company operations from documentation that’s even more complex than the process itself, poorly written and needlessly confusing? If you did, you probably know it’s not a great experience, to say the very least.
It’s a problem you can avoid with a software solution that simplifies or automates the process of creating documentation. Process Street is one interesting option, but its complicated interface and lack of an extensive template library push some companies to look for other tools. Here’s our list of six Process Street alternatives you should consider in 2023.
Top 6 Process Street alternative options for better process documentation
The tools below are our picks for the best Process Street alternatives on the market.
MagicHow is a process documentation software tool that automates the creation of training manuals, tutorials, guides, instructions etc. It’s an intuitive and easy-to-use platform enhanced by potent AI capabilities. MagicHow is helpful for HR teams, operations, sales departments, customer support specialists etc.
MagicHow Key Features
- An AI-powered tool – Enhance your documentation with the power of AI algorithms.
- Blurring sensitive information – Don’t worry that sensitive information will become available to readers of the documentation.
- Screenshots – Annotate and edit screenshots. You can add comments, change colors and fonts, crop pictures and replace or merge entire slides of your guides.
- Browser extension or desktop application – MagicHow offers two ways to handle process documentation. We have a browser extension (compatible with Chrome, Firefox, Edge and Safari) and a desktop version.
- Easy sharing – Save your guide in a PDF format, provide your users a link or copy the content as HTML or Markdown. You can also embed it in a system such as Confluence, Notion, Zendesk etc.
You can integrate MagicHow with popular tools and platforms such as Notion, Confluence, Zendesk or Webflow.
MagicHow offers three plans:
- Free – You can use key features of our platform entirely for free.
- Advanced – $5/seat/month. You can access a more advanced feature set.
- Business – $13/seat/month. The option for the most demanding users.
You can see a full breakdown of all pricing plans in the screenshot below. There’s also a discount if you pay yearly – $0.50 in the case of the Advanced plan and $1.30 in the case of the Business plan.
MagicHow doesn’t have reviews on G2, Capterra or ProductHunt yet.
Scribe is another solid AI-powered tool for automating the creation and sharing of documentation, how-to guides etc.
Scribe Key Features
- Web & desktop process capture – Automated creation of how-to guides for various processes.
- Automatic step instructions – No need to type instructions manually. Scribe will write them for you.
- AI-generated process documents – Generate SOPs, process overviews and training manuals with the help of AI.
- Sensitive data dedication – Automatically redact sensitive customer or employee data from screenshots.
- Shareable links & PDF export – Various ways to share guides – PDF export, email, embedding in wiki or LMS.
- Custom branding – Customize branding – logo, colors – to create content with the company’s image.
You can integrate Scribe with various tools, including Confluence, Notion, Microsoft Teams, SharePoint, 360Learning, Zendesk, WordPress, ClickUp, HubSpot, Airtable and more.
Scribe has three pricing options:
- Basic plan – Free, browser-based option for individuals and small teams.
- Pro plan – $29/seat/month (personal) or $15/seat/month (Team, with a five-seat minimum). Offers web, desktop & mobile app support.
- Enterprise plan – Custom pricing. You get everything from the Pro variant plus bonuses (check the screenshot below for details).
It’s worth noting that you can save 20% with yearly billing.
Scribe has a 4.8/5 rating on G2 and a 4.9/5 score on Capterra. Users like how fast it is to learn and use, but some people complain about errors in reporting.
See also: Scribe competitors
Tango is another software tool that allows you to document processes automatically and create step-by-step guides for them quickly. You can also curate the walkthroughs with user comments and create customizable reports to visualize reach and usage.
Tango Key Features
- Capturing processes – Document steps for processes on websites and browser apps without using flow builders.
- Protecting sensitive information – Identify and blur sensitive information in text and images.
- Sharing & exporting – Share your walkthroughs by embedding them, copying HTPL or exporting them as a PDF file.
- Guidance – Context tips and insights provide easy-to-access guidance while you use the tool.
- Crowdsource insights – Curate your content with user reactions and comments.
- Personalized training – Targeted help based on user progress.
- Impact visualization – Showcase usage and reach thanks to customizable reports.
Tango integrates with various tools, including GSuite, Notion, Zendesk, Guru and Confluence.
Tango has three pricing plans:
- Free – Limited plan for small teams and individuals.
- Pro – $20/user/month, the option designed for power users.
- Enterprise – Custom pricing. It’s the plan for teams and companies that require better security and more control.
You can cut the price by 20% if you pay annually.
Tango has a 4.6/5 score on G2 and a no rating on Capterra. Users praise the ease of use but complain about the price and occasional bugs.
See also: Tango alternatives
Tallyfy is a cloud-based software for business process management, automation and streamlining. Unlike the other options, its focus isn’t on creating guides but on building, tracking and optimizing workflows for any task or project. It allows you to move your playbooks and SOPs to Tallyfy to optimize them and keep them in one place.
Tallyfy Key Features
- Find the latest and only version fast – Optimize your work by keeping critical information organized and up-to-date.
- Create re-usable snippets – Make a snippet and reuse it in different documents, procedures and circumstances.
- Measure engagement and ROI – Track ROI and other metrics thanks to Google Analytics integration.
- Go mobile-first – Tallyfy uses the HTML open standard, which means you can run it on devices like phones and tablets.
- Automated audit trails – Automatically time-stamp changes and create visual logs to help with time tracking.
- Broadcast changes automatically – Easily broadcast changes to entire groups and use acknowledgment settings to define compliance rules.
- Automated refresh cycles – Set reminders to review and update items regularly.
- Launch and track procedures – Launch procedures to automatically assign tasks.
- Improve-as-you-read – Readers can comment on blueprints to help improve them collectively and continuously.
- Video-native – The platform allows you to use video guides.
You can integrate Tallyfy with several tools, such as Slack, Gmail, Outlook, Power Automate and Microsoft Teams. It also provides a Zapier integration, an Open REST API and Real-time Webhooks.
Tallyfy has two pricing plans:
- Tallyfy docs – $5/member/month (minimum ten members). This plan should allow you to replace flowcharts & documents, wikis and training tools and offer all the training in one place.
- Tallyfy pro – $30/member/month (minimum four members), the option designed to replace legacy BPM platforms and siloed workflow apps. This variant focuses on automating decisions.
You can get two months free if you pay annually.
Tallyfy has a 5/5 rating on G2 and a lower 4.4 score on Capterra. Users praise the ease of use and the feature set but need more dashboard customization.
Trainual is a platform that helps businesses create and manage training manuals, policies and procedures. It allows users to organize their content into modules, assign roles and permissions, track projects' progress and completion and automate workflows.
Trainual Key Features
- Create – AI-enhanced writing tool lets you document processes and create content easily. Supports embedding of GIFs, PDFs and videos from over 700 sources.
- Organize – Build content collections designed for specific teams, departments, locations etc.
- Plan – The tool estimates the time required for every documented process to help optimize resources.
- Track – Track your team’s training and test their process knowledge.
You can integrate Trainual with various tools and technologies, such as Loom, Quickbooks, Slack, Justworks, Paylocity, Zenefits, Google SSO, Gmail, Namely, Square, Okta etc. It also has a Zapier integration.
Trainual has a simple pricing model with three plans:
- Small Business – $300/month. The option for companies with up to 50 employees.
- Growth Business – $720/month. A plan for companies between 51 and 250 employees.
- Unlimited – custom pricing. The option for the biggest companies with any number of employees.
All of the plans offer the complete feature set. You can save around 16-17% by paying yearly.
Trainual has a 4.7 rating on G2 and a slightly higher 4.8 rating on Capterra. Users compliment the customer service and user interface but complain about the login functionality.
ProcessMaker is a software platform that enables you to design, automate and optimize business processes. With ProcessMaker, you can create workflows that connect people, systems and data seamlessly and efficiently. It also offers an Intelligent Document Processing (IDP) module.
ProcessMaker Key Features
- Intelligent OCR & computer vision – Scan a paper document and let the platform analyze it through OCR (optical character recognition) to create a text file.
- Extensive document handling – Process various structured, semi-structured and unstructured documents to pull out and unlock helpful information.
- Deep learning capabilities – Deep learning helps ensure the tool interprets scanned documents accurately. It then feeds data points directly into systems.
- NLP & data enrichment – NLP provides access to valuable options such as typo corrections, instant document search and intelligent data analytics.
- Decision engine – Manage multiple decisions outside the process flow easily thanks to intuitive decision tables and turn collected data into insights that trigger automated workflows.
ProcessMaker offers an API and connectors. The tool’s website mentions integrations with Formstack, JotForm and some single sign-on and document storage solutions.
ProcessMaker offers three pricing plans:
- Platform – $1,475/month. An option for process automation.
- Pro – Custom pricing. The plan provides modeling and management features.
- Enterprise+ – Custom pricing. A comprehensive feature set for big companies focused on insights and ROI.
ProcessMaker has a 4.3/5 score on G2 and a 4.5/5 rating on Capterra. Customers praise the feature set and customer support but complain about the price and user-friendliness.
Best Process Street alternative options: Comparison table
Here’s a table summarizing all six tools presented in our article.
Process Street alternative options: Selection criteria
We’ve considered three main factors when selecting solutions for our list: features, pricing and integration options.
A good business process documentation tool should be easy to use, offer a way to scan images or analyze processes and write instructions automatically. You should also have the option to customize and share your guides easily. Finally, the security of sensitive information is always an important concern.
Features are important, but you always have to balance the benefits they offer against the price you have to pay for them.
Even the best solutions won’t be useful if you can’t connect them to your company’s existing infrastructure and software toolset. Because of this, we included solutions you can integrate with your task management, communication and other tools you may be using.
There are plenty of solutions for companies interested in process documentation and automation. Process Street is undoubtedly a solid option, but some alternatives are at least equally viable. If you need a tool with powerful AI features, great sharing options and the possibility to blur sensitive information, make annotations and edit images, give MagicHow a try. Sign up right now and check it out. You won’t be disappointed!