Create guides for your customers and customer care managers rapidly and easily. Answer your clients’ questions timely and thoroughly, having ready-made visual guides in place. With MagicHow, you can generate answers to FAQs, manuals, and SOPs within minutes. One instruction covers hundreds of cases.Create Your First Guide
Create a guide, an instruction, or answers to FAQs once and share your content with a vast audience. Benefit from automated updates for documents shared via links and embedded to the websites.
With comprehensive, illustrated, shareable, and ready-to-launch answers in place, your customer support manager can respond to client’s questions thoroughly and in no time.
Let your customers solve issues on their own using your knowledgebase, and empower your support team managers with instructions on how to assist your clients in case they need it.
Provide your customer care managers with a straight course of action for dealing with software in their daily routine. Help them act quickly and be competent.
The fewer challenges your customer has while using your services, the more enjoyable their experience will be. Help your clients surf through your services confidently.
With MagicHow, you can create an SOP, a how-to guide, or a user manual within minutes. Follow the process yourself while MagicHow records it and compiles screenshots into a guide.
Start a process you’re going to record. Activate MagicHow by pressing the recording button.
Perform a process, following the usual steps while MagicHow makes screenshots. Enjoy smooth sailing!
Look through the document and customize it if needed. Do the most creative work, giving a guide a polished look.
Provide your colleagues, trainees, and new hires with comprehensive instructions that help them enhance their performance.
Chances are, you'd like to share your experience with other HR professionals. With MagicHow, you can visualize algorithms for using specialized software and share your guides with colleagues, trainees, and an the HR team in general.
Save your time and energy by creating a single how-to guide or manual for thousands of customers. Use MagicHow to create training materials for your customer support managers.
By creating instructions, you put everything in its place. Your customer support team follows processes in the most logical and productive way, adhering to fixed standards of service quality.
Since the key processes connected with using software and digital document workflow are standardized, your employees make fewer mistakes and tackle the tasks faster and more efficiently.